Ask NICE bus riders in Port Washington who travel on the N23 about their thoughts on the service, and you may hear mixed opinions.
“It’s been as on time as buses usually are,” said Melanie Ramirez, a commuter who uses the bus to get home from the on Main Street. “I’ve seen it be a few minutes late, but nothing that bad.”
Other riders haven’t been as lucky. “I left a good half hour before my train because the schedule is not timed well with the railroad at my station,” said Beth Granger, another NICE bus rider. “The bus didn’t come, didn’t come, didn’t come. Finally two buses, one behind the other came, a half hour past my time and according to the other passengers, an hour late for some of them.”
Veolia Transportation, a private company, . And according to Andy Kraus, vice president of Epoch 5 Public Relations, which handles media relations for Veolia, the varied responses from riders can be expected for now.
“The N23 is a long north-south route, one of NICE’s longer routes,” he said. “It originates at Hempstead Transit Center and, as many riders already know, catches a lot of unpredictable traffic by the time it reaches Port Washington.”
According to NICE’s Travel Information Center, seven complaints were made about late buses throughout July. Kraus said they are using this information to their advantage.
“NICE is currently gathering and analyzing data that will help it design a plan to help the line run more closely to the schedule,” he said. “Customers who have a question or concern about the N23 are encouraged to contact our Travel Information Center.”
What's your experience riding the N23? Tell us in the comments.